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Right of withdrawal:
the final customer has a right of withdrawal when he acts as a private person and not as a commercial entity or professional trader.
The cancellation must be sent to:
Dr Manderscheid Carlo
5 ave Clement
e mail: firstname.lastname@example.org
The cancellation of the order must be done within the 7 days after the receipt of the order (email, fax, written letter). It must be sent to the mentioned adress under the form of an email, a fax or a written letter.
In case of a valid cancellation, you must sent back the order. The already payed amount is payed back. If you cannot return the received items and services as well as benefits enjoyed (e.g. benefits from usage) in total or in part or only in deteriorated condition, you have to provide compensation.
For the deterioration of the order or for benefits enjoyed this only applies insofar as the use or the deterioration of the goods is due to a handling of the goods which exceeds the testing of the properties and the functionality ( examining and trying out the goods as it is possible and usual to do for instance in a retail shop)
You must pay the shipping fee when you send back the goods.
The original bill must be enclosed !
The right of withdrawal is not guilty for special offers , for personal offers or for goods that can not be sent back.
The right of withdrawal is not guilty for perishable goods
The right of withdrawal is not guilty for hygienic items, these goods are identified in the shop
The right of withdrawal is no guilty for goods that were mixed with others and where a separation is impossible
End of Cancellation Policy